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Exam Code: 2M00001AExam Name: Selling Avaya Contact Center Solutions for IP Office - APSS Online Test
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2M00001A Exam Questions Total Q&A: 71 Questions and Answers
Last Update: 01-29,2015
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Exam Code: 2U00210AExam Name: APSS Unified Communications Online Test
One year free update, No help, Full refund!
2U00210A Exam Prep Total Q&A: 40 Questions and Answers
Last Update: 01-29,2015
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2M00001A - Selling Avaya Contact Center Solutions for IP Office - APSS Online Test
Synopsis
This curriculum test evaluates your understanding of how to sell Avaya Contact Center Solutions for IP Office. Please read the questions thoroughly before answering. Some questions are complex and may need to be read twice in order to be understood completely and answered correctly. The assessment has 40 questions and the minimum passing score is 75%.
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NO.1 Essential or Preferred Support Advantage co-delivery offers are available for which of these IP
Office in a branch deployments?
A. Standalone deployment
B. Distributed deployment
C. Centralized deployment
D. Mixed deployment
Answer: A
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Reference:
https://downloads.avaya.com/css/P8/documents/101004861
NO.2 Meeting Exchange 6.2 included multiple feature enhancement;. Which two of the following ate
Meeting Exchange 6.2 feature enhancements? (Choose two.)
A. Administration of Meeting Exchange by Avaya Aura" System Manager
B. Web Collaboration Agent
C. Microsoft Lync integration
D. Use of Dialogic boards for recording in Meeting Exchange servers reservationless conferences
Answer: A,C
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NO.3 In a Virtual Desktop Infrastructure {VDI), Avaya VDI Communicator addresses the UC needs of
the LAN attached knowledge worker. How dose the Avaya VDI Communicator address the quality and
scalability issues of a communications device in a Virtual Desktop Infrastructure?
A. Processing media on the one X Communicator running on virtual machines in the data center
B. Installing VDI Communicator on virtual machines in the data center
C. Installing one X Communicator on the same machine with Avaya VDI Communicator
D. Processing media on the thin client
Answer: C
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NO.4 For the Microsoft register Windows platform. one-X register Communicator can be deployed in
two different ways: standalone and integrated with CES (client enablement services). With the
integrated deployment, users have access to additional unified communication (UC) capabilities.
What three additional UC capabilities are accessible to users? (Choose three.)
A. Message waiting indication
B. Intelligent presence
C. Ad-hoc audio conferencing
D. Video calling
E. Synchronized contacts
F. Visual voicemail
G. Audio bridge conference control
Answer: A,D,F
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NO.5 You are helping Julio, an account executive, prepare for his Avaya Aura* presentation to his
client. Although he understands that the architecture is a foundation for UC {unified
communications) or CC (contact center) solutions, he wants to know what other purpose makes
Avaya Aura" different from other architectures. (Choose one.)
A. It offers a people-centric architecture that enables business collaboration functionality.
B. It provides the latest four layer or tier architecture.
C. It delivers a next generation, technology-centric architecture that provides advanced functionality.
D. It creates a connection-based architecture that provides people-centric collaboration by replacing
a client's legacy solution.
Answer: A
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Reference:
http://www.avaya.com/usa/documents/avaya-aura-suite-licensing-version-2uc7218_nov2014.pdf
NO.6 In preparation for a customer meeting Claudia is learning about the architecture needed of the
Avaya Flare* Experience. Which two statements are correct about the Avaya Flare@ Experience
when it is deployed? (Choose two.)
A. Is seen by Session Manager as a SIP endpoint
B. Registers with Avaya Aura* Session Manager
C. Requires one-X Portal for presence
D. Provides audio, web and video conferencing via Avaya Aura@ Conferencing 6
Answer: B,D
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